Privacy policy

Your privacy and the security of your personal information are important to us, so we work in accordance with the statutory regulations on personal data protection.

 

The Universal Declaration of Privacy Act, which is in effect since 25.5.2018. has been globally influenced by awareness of the importance and care of personal data and how we deal with them, and it has given us reason to put our standards and their interpretation at a higher level and present it to the user in a simple and direct way.

 

Below we inform you about the purposes for which we collect and use your personal information and how these actions can be monitored and enforced.

 

Manage personal data:
Numbers number j.d.o.o.
Avenija Dubrovnik 15/12
10 000 Zagreb, HR
e-mail: info@divan.fyi

 

As a user of our website, you have the right to receive information about handling your personal information and to submit your claim to the realization of your rights.

 

What information do you own?

Personal information or personal information indicates all information about individuals that a person can identify. We may collect different types of personal information about you, including:

– your general identification information (name, surname, image, date of birth and sex);
– your contact information (e-mail);
– your location (GPS and IP address);
– Activity / interaction data with us, including potential future interactions.

 

For what purpose do we use your personal information and why is it justified?

We will not process your personal information unless we have the appropriate basis for which the law provides for this purpose. We will process your personal information if we have received a prior consent to contact you via email or phone, to provide the information requested, to better user experience on our site, and to marketing campaigns.

 

Create an account

In order to be able to use certain services of our site in terms of receiving custom notifications you will need to log in to our site. In order to be able to do so, you need to create an account where you will give us some of your personal information (name, surname, e-mail address, image, gender).

 

Web site analysis

We use Google Analytics to track visitors and generate traffic information on our website. When collecting basic information, we do not collect any personal information about you. If you give us consent to demographic and interest tracking, the information Google has about you will be forwarded to us within the summary report on our site.

 

Ad Customization

We use Google Ad Manager and AdSense service to place ads on our portal. Showing ads is done in partnership with Google and we can serve you customized ads in accordance with your data and the Google Preferences you have.

Ads are based on the personal information you’ve added to your Google Account, advertiser information that has partnered with Google and Google’s assessment of your interests.

If you agree to ad customization, you allow Google to serve ads according to your interests.

You can customize your settings here: https://adsettings.google.com

 

Contact form and email

We use Outlook to process all internal e-mails and communicate with customers. When we receive your e-mail we will receive your email address, IP address, and the information you have provided us in the contact form or message. Our e-mails are stored on a server in Croatia, where all data is protected by the ISO 27001 management system. E-mail communication is kept in our database for a period of 3 years to enable us to improve our services and to provide you with the appropriate service.

 

Marketing Campaigns

When running social campaigns or other online ad campaigns, it is possible for service providers to use cookies or pixels on our site to track and serve our ads on different platforms.

Google Ad Manager and AdSense: https://policies.google.com/privacy

Facebook Privacy Policy: https://www.facebook.com/about/privacy/

How to adjust ad customization for Facebook activities: https://www.facebook.com/help/568137493302217

 

Mobile Application

We use Google Analytics to generate fire information on our mobile app. To use the maximum functionality of the mobile app divan.fyi, you need to allow push notifications and geolocation. You give the specified privacy settings in your smartphone settings.

In order to submit push  notices, we use the service of our Onesignal partner and share with you the necessary UDID information of your mobile device.

OneSignal Privacy Policy: https://onesignal.com/privacy_policy

To use positioning and navigation functionality, your current location information will be forwarded to another app or service on your smartphone google.maps or maps.

Privacy Policy for google maps: https://safety.google/privacy/privacy-controls/

Maps privacy settings: https://www.apple.com/privacy/

 

Newsletter Notifications

For the delivery of our newsletter, as well as for the management of recipient lists and logging records, we use the MailChimp platform and we take all necessary data protection measures in accordance with the General Data Protection Regulation and the Croatian Law and Regulations (GDPR). Your right to accept or decline to receive our notifications.

Each newsletter has a link to modify the data, consent you have given us or submit your request to delete your contact from the list.

The privacy policy link we use is below:

https://mailchimp.com/legal/privacy/

 

Embedded content from other websites

In some parts of our website there are content that we have embedded from the code with other websites. Access to this content takes place in the same way as you accessed the site where it was set up, so you can download the cookies that you would otherwise download through visiting this site.

Typical embedded content is content from pages that share video, image, social content sharing, etc. These pages can collect your IP address, browser information and operating system, store and download cookies to your browser, incorporate interaction tracking with embedded content , including linking your account interactions to that service if you’re signed in at that time.

The privacy policy link we use is below:

Youtube: https://www.youtube.com/account_privacy

Google+: https://policies.google.com/privacy

Vimeo: https://vimeo.com/privacy

Facebook and Messenger: https://www.facebook.com/about/privacy/

WhatsApp: https://www.whatsapp.com/legal/#privacy-policy

Twitter: https://twitter.com/en/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

 

Cookies

The cookies are information sets that a site visits or acceptance sites are stored on your browser, and which browser delivers to the site during the next visit.

We use cookies to track our visitors, but the services that are embedded in our site also use cookies. In order to use these services, it is necessary to allow the acceptance of the specified cookies.

Below we’ve added these cookies with an explanation for what they serve:

– Web site analysis – Google Analytics;
– Marketing Targeting and Advertising Cookies – DoubleClick by Google.

 

Who do we share your personal information with?

In our business, we use the services of other physical and legal entities (third parties) – processing executives. The level of sharing of your information with each individual depends on the specific purpose of processing and your use of our web site.
All our processors have the same or more security standards as we do. Where we needed it and to further increase the level of protection of your personal data with processing executives, we signed a Data Processing Agreement.

While performing our activities, your personal information may be accessed or forwarded to the following categories of recipients by the principle only those who need to know </ em>:

– our employees;
– our contracting partners;
– related organizations.

 

Some of these employees, partners, and affiliated organizations may be located outside of Croatia or the EU, and you agree to the acceptance of the privacy policy to transfer these data to those countries.

The above-mentioned third parties are obliged to keep the confidentiality and security of your personal information in accordance with the applicable law.

Your personal information may also be accessed or forwarded to any national and / or international regulatory, executive or public body or court where we are obliged to do so by law or regulation or at their request.

 

If at any time you need to transfer your personal information to third parties for reasons that are not collected first, or your consent has been subsequently obtained, we will allow you to make a statement about your choice.

 

How do we protect your personal information?

We have implemented the appropriate technical and organizational measures to provide the level of security and confidentiality of your personal information.

SSL certificate guarantees the security of our site by encrypting data, which is transmitted from your device to our server.

Our third-party IT systems and systems are protected against unauthorized access, modification or dissemination of your data as well as loss or deletion by technical and organizational measures.

Our employees are educated for the proper handling and retention of personal information.

 

How long do we keep your personal information?

Your personal information we have stored in our records will be stored for a period of 5 years after your last interaction with us, unless otherwise indicated.

 

What are your rights and how can you do so?

We provide you with the following rights:
– The right to access (information about the scope and type) of your data
– First of all the correction (refers to the data you have provided)
– Right to forget
– The right to complain about the use of personal data
– The right to transferability, ie the right to retrieve personal data or to forward them to the person of your choice, in a structured, machine-readable form, without any obstacles on our part.

 

Access Right
You have the right to information about your personal information we keep and keep in memory. If you are a legal guardian of a user, you also have the right to information about the personal data of the person you are a legal guardian.

 

Right to Correct
You have the right to correct any inaccurate personal data that you are subject to, which we will perform within a reasonable time.

 

Right to delete (right to forget)
You have the right to access pseudonymization of your personal information without unnecessary delay if there is no legitimate reason for further processing of this information (for example, if the data is no longer necessary for the purposes for which they are processed). If such a legitimate reason exists, we will inform you in detail in response to your request for deletion.

 

Right to Objection About Using Your Personal Data
you have the right at any time to complain about such processing of personal data to the extent that processing relates to your data. In the event that we prove that there are convincing legitimate and legitimate reasons for processing that go beyond your interests, rights and freedoms or if it is necessary to set up, enforce, or defend our legal requirements, your complaint will not be respected.

 

The right to portability
You have the right to obtain the personal information you provided in a structured, customized and machine-readable format, and transfer them to another handler without any obstruction on our part.

You can submit your request to the following e-mail address: info@divan.fyi

 

How will you be notified of changes to our Privacy Notice?

 

Any future changes to the processing of your personal information will be communicated to you in advance through separate notices on this website or via e-mail.

 

If you have further questions regarding the processing of your personal information, we invite you to contact us:

Numbers number j.d.o.o.
Avenija Dubrovnik 15/12
10 000 Zagreb, HR

e-mail: info@divan.fyi

with the indication: N / r Personal Data Protection Officer

 

 

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